FAQs

What is draft?

draft is an online tool which, in just a few clicks, allows you to start printing & framing your photos like a pro. Click here to find out more.

How do I upload my own pictures?

First you'll need to choose a product. You can frame a single image or choose one of our collage products. Once you've decided on a product just follow the simple steps and you can upload images from either your device or connect straight to facebook & Instagram!

Can I frame artwork already printed?

Yes of course! Head over to our pick up request section, fill in the details and we'll get back to you with a plan of action.

What if I want a specific size that isn't on the website?

Have no fear, we are here! Drop us an email to hello@draftframes.com and we can give you a quote for a bespoke piece.

Where do you deliver to?

Currently we only deliver in the UAE, but we're working very hard to expand soon.

How long will it take to receive my order?

Dubai: 3–5 working days.Other emirates: Just a little longer.Super urgent? Email hello@draftframes.com and we’ll try to fast-track it like framing superheroes

I’m not sure about the quality of my pictures.

No worries—we’ve got your back. If you’re unsure whether your photo will print well, just email it to us before placing your order, and we’ll check it for you

What happens if I am unhappy with my order?

We're sure you'll love your new framed memory, but in case you aren't 100% happy, don't worry! Just pop us an email to hello@draftframes.com and one of our lovely customer care reps will help resolve the issue. Unfortunately as these products are all customized for you we cannot offer a full refund.